Customer Service

Shipping

Shipping is free within the United States. All shipping is by USPS Ground Advantage, which takes about 3-5 business days after your order is complete.

If you would like to place an order from outside the U.S., please contact me for shipping rates.

All items are made to order unless otherwise noted—so please allow 1-2 weeks’ production time. If you need your items within a certain time frame, please drop me a line at [email protected] and I’ll do my best to accommodate you.

Guarantee and Returns

Leather goods should last many years with reasonable care. If you encounter any quality issues with the materials or workmanship of your item, or it doesn’t stand up to normal wear and tear, I will be happy to repair or replace it.

If you simply change your mind about an item, I may be able to accept returns for a full refund (minus actual shipping costs) if it is in its original condition. Please write to me at [email protected] to discuss the details.

Privacy Policy

We do not sell or rent customer information for any reason. We store only the information that is necessary to bill and ship your order. All payment is handled securely through PayPal, and we have no access to any credit card numbers or other financial information.

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